Putting you, your strategy, and your customer at the center

Empowering growth through customer-centric approaches

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Our Services

  • Salesforce Expertise

    The Salesforce ecosystem is vast, and we're here to help clients navigate it successfully. From creating a strategic roadmap to executing specific implementations or consolidating multiple systems, we have the skills to tailor Salesforce to current needs and set up clients for future growth.

  • Marketing Technology (MarTech) Consulting

    The world of marketing technology can be overwhelming. We guide clients through the many options, helping them choose the right tools that fit their exact business needs and budget, ensuring they get the best return on their investment.

  • Smarter Implementation Processes

    Many technology projects falter. We partner with client teams to design and refine implementation processes that are flexible yet robust. Our aim is to consistently deliver successful projects that delight customers, every time.

  • Strategic Customer Experience Design

    We design powerful customer journeys for our clients, ensuring they’re sending the right messages at the right time to the right audiences. Backed by decades of experience in the marketing automation space, our strategic guidance helps our clients get the most out of each and every touchpoint they put into the market.

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  • "I worked with Nicole and would do so again in heartbeat. Nicole had a rare talent in the world of IT. . . She listened to her business partners with curiosity and humility. She became part of our team, leaned in on our challenges, embraced collaborative problem solving, and translated it all into IT solutions. She is naturally strategic and skilled in project management, problem-solving, and stewardship of large projects from beginning to end. And for the win, she has warmth, wit, and humor that breaks down walls and makes her a total joy to work with. Life is short. Work with good people like Nicole."

    Julia Prohaska

    Global Marketing Executive

  • “Nicole is a passionate business and technology leader with impressive experience delivering results for multinational companies. While she is adept at quickly developing her own informed perspective, she keeps an open mind and listens to her key stakeholders to evolve strategies that work for organizations. Even in the most complex environments Nicole is able to define strong processes that lead to efficiency, quality and customer delight. She understands systems and processes are only as effective as the people who manage them. Nicole has a unique ability to build and grow teams that consistently deliver profitable customer outcomes.”

    Joseph Lasee

    Sr. Product Manager

  • “I have had the pleasure of working with Nicole on several projects, including implementing Salesforce Service Cloud. Working with Nicole is an absolute joy as she takes you on an insightful journey into not only what your application needs now but also thoughtful considerations for where you may want to go in the future. Her knowledge and passion run deep and she will enable you with the same.”

    Heather Wolowik

    Director of Customer Care

The Doret Ethos

At Doret, we believe that your business is the sum of its parts and to truly speak to a piece, you must look at the whole, with your customer in the center. Just like the Persian notion “Doret Begardam”, which translates to “let me circle around you”, we take time to understand, embrace, and unlock every part of the problems you aim to solve and the customers you hope to serve.

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