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Business Strategy & Execution Support

Doret partners with health systems to solve real operational constraints access, fragmentation, and inefficiency by aligning business strategy with the processes and platforms required to deliver it. Marketing and engagement teams also come in all shapes and sizes, and many do not have the staff and technical expertise to deploy a large precision marketing program.

Doret Consulting can help you get started right away and start getting results now.  Over time we help you identify, train, and insource the resources needed for long term success.

What We Do

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Strategic Planning & Growth Roadmap

Define clear, actionable strategies for growth, access, and experience across technologies. Build technology and operational roadmaps that support future scale—grounded in your current state, resources, and market opportunity.

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Technology & Platform Strategy

Evaluate and align your full tech stack—CRM, EHR, data platforms, engagement tools, and call center systems. Ensure each investment supports a cohesive strategy, avoiding disconnected point solutions. 

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Physician & Network Growth Enablement

Strengthen referral networks, improve provider engagement, and leverage data (including claims and referral patterns) to drive sustainable service line growth. 

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Access & Operational Transformation

Improve how patients move through your system—from first touch to care delivery. Optimize call center operations, scheduling, referrals, and service line workflows to reduce friction and better utilize capacity. 

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Execution & Process Design

Translate strategy into action through detailed process design, workflow automation, and system implementation. Support teams with the structure, tools, and guidance needed to operate effectively day-to-day. 

Outcome

A clear path from strategy to execution—where access improves, operations scale efficiently, and technology investments work together to support long-term growth.

Strategic

  • Provide guidance and healthcare best practice leadership.

  • Design complex customer journey maps and experiences.

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Creative

  • Create best in class professional email and SMS engagements, with templates, graphics, and imagery.

  • Supply content that is portable to multiple formats, web, blog, email, and more.

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Technical

  • Build Email and SMS journeys in CRM tools.

  • Customize templates and graphics with advanced HTML.

  • Build and integrate landing pages and forms.

  • Manage and monitor engagement analytics.